Terms and Conditions 

1.     Estimates are valid for 30 days from the date of the estimate. Our prices include measurements, fabrication, procurement, delivery and installation of materials specified unless otherwise stated.

2.     The price does not include evening or weekend working hours. Normal working (Installation) hours are 7:00 am to 3:30 pm Mon-Fri.

3.     The proposed price is subject to change if there are any changes to the size or configuration after the final field measurement, or options not listed in the actual proposal.

4.     All the Material shall be furnished in accordance with the respective industry tolerances of color variation, thickness, size (+/-1/8"), texture and performance standards.

5.     Northern Glass Company will not be responsible for any discrepancies in customer provided measurements.

6.     If existing obstructions need to be removed or the customer’s structure needs to be modified or corrected for installation, Northern Glass Company reserves the right to require customers to modify the work area. If this action results in an installation time increase and/or reschedule, there may be extra charges.

7.     For warranty information on your specific product, please visit Northernglassco.com or contact your sales representative. Northern Glass Company shall not be responsible for damage to its work by others. Northern Glass Company will not be responsible for special incidental or consequential damages.

8.     In case Northern Glass Company is required to provide labor to install "customer provided" materials, Northern Glass Company is not responsible for any damages to customer's glass, or any other materials involved in, surrounding, or in the area of the work being performed.

9.     Any items not specifically listed and priced in the above bid proposal are excluded; any changes from this proposal to hardware or materials listed may cause a change in pricing and will be subject to a written Change Order.

10.  Lead times given are based on information received by suppliers and manufacturers and are subject to change at any time and without notice, therefore Northern Glass Company shall not be held responsible for delays caused by suppliers and manufacturers.

11.  If Contractors assert nonpayment due to nonpayment from Owner, Northern Glass Company reserves the right to contact said Owner regarding the status of payments on the Project.

12.  One trip for Field Measurements and one trip for installation per project is included in the quoted price. Field Measurements will be taken after we are notified that the areas of our scope are ready for measurement. Additional trips required due to openings not being ready and/or unacceptable installation conditions will result in $220.00 per trip charge.

13.  Following is excluded: Final protection and cleaning, Glass or Mirror breakage by others, Testing, Engineering, Permits, Bonds, Demolition. Temporary Enclosures, Repairs or Modification of Existing Opening or Frames, Core Drilling for Floor Closures, Any Electrical Work, unless noted in the scope of work.

14.  Removal of existing materials may damage materials and/or surfaces during the removal of the said materials or may expose tile/structure issues. Northern Glass Company does not assume any responsibility for damage due to or during removal of existing materials. Additional trips required due to these issues will result in $220.00 per trip charge.

15.  Estimates totaling up to $500.00 are required to be paid in full at the time of approval for any work to begin.

16.  All glass and/or mirror products must be inspected at the time of pick up/delivery or installation. Northern Glass Company is not responsible for glass and/or mirror once it leaves the store premises or has been accepted after delivery/installation.

17.  Items up to 48" x 48" will be wrapped in brown paper. Sizes larger than 48" x 48" will not be packed or wrapped. Packing is available for an extra charge and must be requested at the time of order. It is the responsibility of the customer to have a suitable vehicle that is prepared to handle the materials to be picked up. It is the customer's responsibility to load materials. Northern Glass Company or its agents cannot load your vehicle. During loading, Northern Glass Company or its agents will not be held liable for any damage to vehicle, personal items in the vehicle, or any bodily injuries that may occur during loading and transportation.

18.  All Freight (Common/Company Carrier) shipments are Curb Side Delivery.

19.  On acceptance of the price quoted for the order, Customer agrees to pay a 50% deposit for materials and labor, and to pay the remaining balance of the agreement upon completion of the work. The remaining balance will be paid on the completion of work and will be charged according to the original payment method on file unless other payment arrangement is made by Customer at the time of payment of deposit.

20.  Customer agrees that in the event of any action or proceedings brought for the recovery of amounts due for products or merchandise or services obtained from Northern Glass Company to pay all costs of collection including but not limited to attorney's or collection agent's fees. The customer further agrees to pay a $35.00 fee for each returned check.

21.  Northern Glass Company is not responsible for any existing structural issues that may interfere with the installation and/or lead to unsightly reveals. Any or all structural modifications that may arise before, during, or after the glass installation are explicitly the customer’s responsibility.

22.  In instances that the glass shower door is to be installed onto decorative glass tiles, we will not be responsible for damage or breakage of tile. In the event of broken glass tiles, the customer would have to repair the affected area, and we can return to do the installation again, which may involve additional charges. When designing your shower, it is recommended to avoid decorative glass tiles in the installation area of shower door attachments.

23.  If any dimensions are changed after Northern Glass Company measurement is completed and the changes in dimensions lead to inability of installation, there will be additional charges as much as fabrication of all materials.

24.  Once the delivery/installation appointment for your project is confirmed, this time will be reserved just for you. If you are unable to keep this appointment, we will need a notification at least one business day in advance. Otherwise, there may be additional trip charges and further delays due to our scheduling load.

25.  Northern Glass Company reserves the right, in its sole discretion, to add to, remove, modify or otherwise change any part of these Terms and Conditions, in whole or in part, at any time. No modifications are to be made by redlining, initialing, or changes in the writings, except as otherwise expressly contemplated herein, changes will be effective when approved and signed by two or more Northern Glass Company managers.